Smart Backend Support for Growing Businesses

BPO Solutions

Our BPO division offers reliable backend and customer-facing support to help businesses scale operations, reduce costs, and improve service delivery. From voice support to data management, we take care of the everyday so you can focus on growth.

Colaborating With 100+ Internationally Renowned Companies

01. our capabilities

We manage your operational load with trained teams, process clarity, and complete data security.

Efficient, Scalable, and Tailored to Your Workflow

Inbound & Outbound Call Handling

Professional, multilingual agents to manage customer interactions, queries, and sales calls.

Data Entry & Cleansing

Accurate and fast data management services tailored to your CRM and systems.

Customer Query Management

Support ticket resolution, email handling, and real-time response services.

Lead Follow-Up and CRM Management

Consistent lead nurturing through structured follow-ups and CRM updates.

Backend Documentation Support

Form processing, ID checks, digital uploads, and record organization.

Reporting & Quality Checks

Daily/weekly performance tracking, quality audits, and improvement feedback.

02. How We Deliver Results

Built on 4 Steps. Focused on Outcomes.

Every AVSS BPO engagement follows a tested execution model—ensuring your processes run smoothly, your customers are heard, and your data is protected.

01

Identify Your Needs

We understand your operational challenges, goals, and workflow requirements.

02

Strategic Planning

Our team designs a tailored engagement plan, staffing model, and SOPs.

03

Develop & Discussion

Initial workflows are tested, aligned, and fine-tuned through real-time collaboration.

04

Precision Monitoring

Live performance checks, regular reporting, and optimization based on KPIs.

03. Why Choose AVSS ?

Flexible Models. Skilled Agents. Transparent Operations.

We provide trained teams and proven workflows to help your business grow without the overhead.

Experienced & Trained BPO Staff

Our agents are fluent, professional, and process-trained.

Customizable Engagement Models

From part-time support to full-time dedicated teams.

Focus on Accuracy & Turnaround

We deliver precise outputs with fast resolution rates.

04. testimonial

See What Our Clients Say

Real feedback from real businesses we’ve supported—across banking, tech, and customer process management.

AVSS has been a game-changer for us. Their document handling and onboarding process was smooth, professional, and fully transparent.

Ramesh Goyal
Regional Head, Svatantra Financial
Oliver Varma

Director, Nexus Credit Services

Their approach is structured and reliable. We got not just execution, but real support at every step.

What stood out with AVSS was their team’s clarity and speed. They helped us streamline our BPO operations across three states.

Juliana Rao
COO, FinEdge BPO