Our BPO division offers reliable backend and customer-facing support to help businesses scale operations, reduce costs, and improve service delivery. From voice support to data management, we take care of the everyday so you can focus on growth.
Colaborating With 100+ Internationally Renowned Companies
01. our capabilities
We manage your operational load with trained teams, process clarity, and complete data security.
Efficient, Scalable, and Tailored to Your Workflow
Inbound & Outbound Call Handling
Professional, multilingual agents to manage customer interactions, queries, and sales calls.
Data Entry & Cleansing
Accurate and fast data management services tailored to your CRM and systems.
Customer Query Management
Support ticket resolution, email handling, and real-time response services.
Lead Follow-Up and CRM Management
Consistent lead nurturing through structured follow-ups and CRM updates.
Backend Documentation Support
Form processing, ID checks, digital uploads, and record organization.
Reporting & Quality Checks
Daily/weekly performance tracking, quality audits, and improvement feedback.
02. How We Deliver Results
Built on 4 Steps. Focused on Outcomes.
Every AVSS BPO engagement follows a tested execution model—ensuring your processes run smoothly, your customers are heard, and your data is protected.
01
Identify Your Needs
We understand your operational challenges, goals, and workflow requirements.
02
Strategic Planning
Our team designs a tailored engagement plan, staffing model, and SOPs.
03
Develop & Discussion
Initial workflows are tested, aligned, and fine-tuned through real-time collaboration.
04
Precision Monitoring
Live performance checks, regular reporting, and optimization based on KPIs.